What to do in an emergency

An emergency is something that could not have been foreseen, and which could cause serious damage to the property. For example:

• Severe leaks

• If you smell gas or detect a gas leak call the National Gas Emergency service on 0800 111 999^

• Loss of electrical power or light

• Blockage of your only toilet

• Loss of heating or hot water

• Broken windows or doors following a break-in

If one of these has occurred in your property, you need to get it resolved quickly. Please call our 24hr emergency line 07532728365.

Please remember that if a contractor is called out as an emergency when a repair is not justified, you will be liable for all costs. For all other repairs please complete the form below