Let Happy Ltd Privacy Policy
Our contact details Name: Let Happy Ltd
Address: The Tangent Business Hub, Weighbridge Road, Shirebrook, NG20 8RX
Phone Number :01623 749 763
The type of personal information we collect We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Client info
• Registration info
• Communication info
• Technical info
How we get the personal information and why we have it (a) Your consent. You are able to remove your consent at any time. You can do this by contacting Hello@lethappy.co.uk (b) We have a contractual obligation. (c) We have a legal obligation. (d) We have a vital interest. (e) We need it to perform a public task. (f) We have a legitimate interest. How we store your personal information
​
​
​
Client Data: Information about you which relates to your account with us. This information may include your name, your postal address, your email address and your telephone and/or mobile number, and such other information as we determine is needed to verify the identity of our clients.
Communication Data: If you communicate with us (through our website contact form, via email, phone, post or any other means of communication by which you choose to contact us), we will process the information contained in your communication. This information may include your name and contact information, the content of your communication and any metadata our website generates where you communicate with us using the contact form available on our website
We will process this data to verify your identity, maintain your account with us, to provide our services, to communicate with you and to back up our database. The reason we process this data is to ensure the proper administration of the instructing client’s account and our business and, where you have entered into a contract with us, for the purposes of fulfilling our contract with you
.We will process that information so we can correspond with you and keep records of such correspondence
The legal basis we rely on for processing this data is as follows:
• Our business interests; or
• Fulfilment of our contract with you or the instructing client.
The legal basis we rely on for processing this data is as follows:
• Our legitimate interests; or
• Fulfilment of our contract with you or the instructing client.
Transaction Data: When a client instructs us to provide services, the client will need to provide certain information to us so that we can supply those services. The personal information which may be communicated to us in the course of supplying services to our clients may include a data subject’s name, contact details, payment card details and other personal information relevant to a financial transaction
Technical Data: Technical information relating to your use of The Service and our websites, including (1) the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We may obtain this data through our analytics tracking system; and (2) information about your use of The Service or visit to our website(s), including the full Uniform Resource Locators (URL), clickstream to, through and from our website(s) (including date and time), products and services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
​
We will process that data in order to perform our contract with you and/or our client and to fulfil the transaction
​
​
​
​
​
​
​
​
We process this data so we can monitor and analyse how our websites are used so we can improve our websites and our services. This helps us to administer our business and improve the services we offer.
​
​
​
​
​
​
​
​
​
​
​
​
​
​
The legal basis we rely on for processing this data is as follows:
• Our business interests; or
• Fulfilment of our contract with you or the instructing client.
​
​
​
​
The legal basis we rely on for processing this data is as follows:
• Our legitimate interests; or
• Fulfilment of our contract with you or the instructing client.
​
​
​
​
​
​
​
​
​
​
​
​
​
​
Your information is securely stored.
1. Any personal data that we process will be deleted from our systems once we have completed the purpose for which we were processing the personal data. In some cases, the purpose for which we are processing your personal data will last for a considerable period.
2. We will determine the period for which we need to retain your data, acting reasonably, and taking into consideration a number of factors such as your relationship with us, your engagement with us, and the fulfilment of contracts we have with you.
3. We may need to retain your personal data where this is necessary to comply with our legal obligations.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Hello@lethappy.co.uk 01623 749 763 The Tangent Business Hub, Weighbridge Road, NG20 8RX if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Hello@lethappy.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.u